Our platform provides a step-by-step guide to planning a funeral. You can start by creating an account, then navigate to the Funeral Planning section where you'll find a checklist of items to complete. Our system will guide you through each decision point, from selecting service types to choosing a venue.

Yes, our platform allows you to connect with multiple service providers in your area. You can compare services, prices, and availability before making a decision. Once you select a provider, our system facilitates all communication and documentation.

Our platform supports both immediate need planning and advance planning. For advance planning, you can save your preferences and documents, then finalize details when needed. We'll send reminders to review and update your plans annually.

In the Obituaries section, click "Create New Obituary." You'll be guided through a form where you can enter information about the deceased, upload photos, and select a layout template. Before publishing, you can preview how it will appear. Once submitted, our team reviews it (typically within 2 hours) before it goes live.

Absolutely. When you create a memorial page, you can invite family members to contribute by sending them access links. They can add memories, photos, videos, and light virtual candles. You maintain control over what gets published through moderation settings.

We accept all major credit cards, bank transfers, and mobile money payments. For those needing assistance, we offer payment plans (subject to approval) and can help you apply for government death benefits and insurance claims directly through our platform.

When you select services (like caskets, venues, or transportation), our system automatically shows you options from different providers in your area with transparent pricing. You can filter by price range, quality ratings, and distance. This helps families make informed decisions during difficult times.

We offer several resources: 24/7 online chat with trained counselors, scheduled video counseling sessions, local support group directories, grief literature, and memorial activity suggestions. All these resources are accessible through the Support section of your account.

The initial consultation is always free. Ongoing counseling sessions may have fees, but we work with several organizations to provide subsidized or free services based on need. Our platform can help you apply for financial assistance for counseling if required.