Help Centre | Kijiji Cha Kuaga - All in One Funeral Platform

How Can We Help You?

Find answers, guidance, and support during difficult times

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For Families

Guidance for families arranging funeral services and memorials.

About Our Platform

Learn more about Kijiji Cha Kuaga and how it works.

Frequently Asked Questions

Quick answers to common questions about our services.

How can we help you today?

Common Questions

You can search for funeral service providers by location using our directory. Simply enter your area or town in the search bar, and you'll see a list of available providers with their contact information, services offered, and customer reviews.

For traditional Zimbabwean funeral services, look for providers marked with the icon indicating cultural expertise.

We accept various payment methods to accommodate different needs:

  • Mobile money (EcoCash, OneMoney)
  • Bank transfers
  • Credit/debit cards (Visa, Mastercard)
  • Cash payments (arranged directly with service providers)

All transactions are secure and protected.

We understand the importance of respecting cultural traditions during funeral arrangements. Our platform includes:

  • A directory of elders and traditional leaders who can advise on customs
  • Service providers experienced in traditional Shona and Ndebele funeral practices
  • Guidance documents on common customs and expectations
  • 24/7 support line for urgent cultural questions

You can request a cultural consultant through your account dashboard.

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Need more help?

Our compassionate support team is here to assist you during this difficult time.

Call Us

+263 24 277 7777 (24/7 Support)

+263 78 555 1234 (Emergency Line)

Email Us

support@kijijichakuaga.co.zw

emergency@kijijichakuaga.co.zw

Live Chat

Available Monday-Friday, 8AM-6PM

Visit Us

123 Funeral Services Avenue
Harare, Zimbabwe