Kijiji Cha Kuaga
Administration & Operations
Overview Users Listings Funerals Moderation Data
Administration & Operations Dashboard

Platform Control Centre

Manage Kijiji users, funeral events, providers, accommodation, marketplace listings, finances, content, moderation, reports, system settings, and governance.

Data Control Centre
Administrative access
Changes made here may affect users, funeral events, providers, marketplace records and platform configuration. Destructive actions should be limited by administrator permissions and recorded in the audit trail.
9 high-priority platform actions require review
Includes verification escalations, reported listings, a funeral privacy complaint, two disputes and one suspected fraudulent provider account.
Review Escalations
Registered Users
3,842
67 joined this month
Active Providers
286
18 awaiting verification
Active Listings
1,927
27 pending moderation
Active Funeral Events
94
6 require admin attention

Administrative Quick Actions

Frequently used platform administration functions.

Manage Users
View, edit, suspend, restore or manage user access.
Verification Queue
Review identity, provider and business verification.
Moderate Listings
Approve, reject, edit or remove marketplace listings.
Manage Platform Data
Open operational and reference collections.

Users

Manage registered Kijiji accounts and access.
Add User
User Purpose / Role Status Verification Joined Actions
Tariro Moyo
tariro.moyo@example.co.zw
Family Organizer Active Verified 18 Aug 2026
View Edit Suspend Archive
Blessing Ncube
blessing@ubuntufunerals.co.zw
Business Provider Active Review Due 4 Jul 2026
View Edit Restrict Archive
Registration Management Profiles Roles Security

Registrations

24 incomplete registrations and 7 accounts awaiting activation.

Manage Registrations

User Profiles

Review personal, contact, location and profile-completion data.

Manage Profiles

Roles, Purposes & Specialisations

Maintain account purposes, roles, role specialisations and routing eligibility.

Manage Roles

Permissions

Control capabilities assigned to users, providers and administrators.

Manage Permissions

Verification Queue

Identity, provider, business and sensitive-role verification.
Subject Verification Level Submitted Status Actions
Ubuntu Funeral Services Business Verification L3 Enhanced 22 Aug 2026 In Review
Review Verify Request Info Reject

Funeral Events

Administrative oversight of funeral, memorial and related events.
Event Organizer Date Visibility Status Actions
In Memory of Sekuru Tendai Moyo Tariro Moyo 29 Aug 2026 Private Active
View Edit Restrict Archive
Participants Obituaries Contributions Fundraising

Families & Participants

Manage event participants, family authority, coordinators, permissions, invitations and join requests.

Manage Participants

Obituaries & Memorials

Review, edit, approve, publish, hide, archive and moderate obituary records.

Manage Obituaries

Contributions

Oversight of money, goods, labour, services and contribution records.

Manage Contributions

Fundraising

Manage campaigns, status, visibility, reported issues and campaign records.

Open Fundraising Administration

Providers & Businesses

Manage service providers, businesses and commercial access.
Add Provider
Provider Type Location Verification Status Actions
Ubuntu Funeral Services Funeral Service Provider Belmont, Bulawayo Verified Active
View Edit Suspend Archive

Listings Management

Full marketplace listing administration.
Listing Provider Category Status Moderation Actions
Toyota Land Cruiser Hearse Ubuntu Funeral Services Funeral Transport Active Approved
View Edit Approve Hide Archive

Shops & Storefronts

Create, edit, suspend, archive and manage shop records.

Manage Shops

Vendor Groups

Manage provider group records and membership.

Manage Vendor Groups

Transport & Vehicles

Manage hearses, vehicles and transport-related operational records.

Manage Transport

Accommodation

Manage accommodation providers, rooms and related listing records.

Manage Accommodation

Equipment & Hire

Manage equipment, availability and hire listings.

Manage Equipment

Requests & Offers Administration

Full administrative oversight of Requests Master and related records.
Request Requester Type Offers Status Actions
Hearse transport Bulawayo to Esigodini Tariro Moyo Transport 4 Open
View Edit Offers Close Archive

Responses & Offers

Review, edit, moderate, cancel or archive provider responses.

Manage Offers

Orders

Inspect and administratively adjust order records and statuses.

Manage Orders

Bookings & Reservations

Review, adjust, cancel and administratively resolve booking records.

Manage Bookings

Payments & Payment Proofs

Review subscription payments, proofs and financial-status records.

Manage Payment Records

Disputes

6 disputes are currently open, including 2 high-priority cases.

Manage Disputes

Subscription Administration

Manage subscriptions, plans, features and subscription requests.

Active Subscriptions

214
Manage Subscriptions

Plans & Features

Basic, Starter, Professional and Enterprise.

Manage Plans

Pending Requests

9
Review Requests

Trust, Safety & Moderation

Platform-wide moderation, reporting and risk administration.

Moderation Queue

14

Listings, reviews, community and funeral-related records.

Open Queue

Reports & Complaints

11
Review Reports

Fraud & Risk

3
Review Risks

Collection & Data Control Centre

Central administration of Kijiji operational, configuration and reference collections.

Reference Data

Identity & Access Collections

Collection / Data Area Purpose Typical Admin Actions
Users User accounts and routing fields View · Edit · Suspend · Restore · Archive Manage
User Profiles Personal and profile information View · Edit · Correct · Archive Manage
Purposes Registered Guest, Family Organizer, Provider etc. Add · Edit · Reorder · Activate · Archive Manage
Roles Platform operating roles Add · Edit · Activate · Archive Manage
Role Specialisations Hearse, clergy, catering, accommodation etc. Add · Edit · Map · Archive Manage
Permissions Capabilities assigned to roles/users Add · Edit · Assign · Revoke Manage
Verification Records User/provider verification Review · Verify · Reject · Revoke · Archive Manage

Funeral & Bereavement Collections

Funeral Events Funeral, memorial and related events View · Edit · Restrict · Archive Manage
Funeral Participants Family, guests, coordinators and permissions Add · Edit · Remove · Restrict Manage
Funeral Tasks Event planning and assigned tasks Add · Edit · Reassign · Close · Archive Manage
Event Programme Funeral programme items Add · Edit · Reorder · Remove Manage
Event Locations Funeral-related locations Add · Edit · Correct · Archive Manage
Obituaries Obituary and notice records Edit · Approve · Publish · Hide · Archive Manage
Memorials & Tributes Tribute and memorial content Edit · Moderate · Hide · Archive Manage
Contributions Money, goods, labour and support View · Correct · Status Change · Archive Manage
Fundraising Campaigns Family support campaigns Edit · Approve · Suspend · Close · Archive Manage

Marketplace & Provider Collections

Business Providers Provider/business records Edit · Verify · Suspend · Archive Manage
Listings Master All service/product listings Add · Edit · Approve · Hide · Archive Manage
Shops Provider storefronts Add · Edit · Suspend · Archive Manage
Vehicles Transport resources Add · Edit · Availability · Archive Manage
Accommodation Accommodation resources Add · Edit · Verify · Archive Manage
Equipment Hire equipment/resources Add · Edit · Availability · Archive Manage

Requests & Commerce Collections

Requests Master Main customer/family requests Edit · Close · Reopen · Moderate · Archive Manage
Request Required Items / Services Child request requirements Add · Edit · Remove · Assign Manage
Responses / Offers Provider responses to requests Edit · Moderate · Cancel · Archive Manage
Bookings Service reservation records Edit · Status Change · Cancel · Archive Manage
Orders Commerce orders Edit · Status Change · Cancel · Archive Manage
Order Items Items attached to orders Edit · Correct · Remove Manage

Communication & Community Collections

Messages Platform conversations Review when authorised · Moderate · Restrict Manage
Notifications User/admin notification records Create · View · Re-send · Archive Manage
Announcements Platform/event announcements Add · Edit · Publish · Archive Manage
Reviews & Ratings User/provider reviews Review · Moderate · Hide · Archive Manage
Reports & Complaints Safety and complaint reports Assign · Investigate · Resolve · Escalate Manage
Moderation Queue Moderation workflow Assign · Review · Action · Appeal Manage

Reference Data Administration

Central control of the lookup collections used throughout Kijiji.

Taxonomy

  • Clusters
  • Categories
  • Subcategories
  • Listing Types
  • Request Types
  • Event Types
  • Facility Types
  • Area Categories
Manage Taxonomy

Status & Visibility

  • Global Statuses
  • Request Statuses
  • Listing Statuses
  • Verification Statuses
  • Subscription Statuses
  • Moderation Statuses
  • Visibility Types
Manage Status Data

Location Data

  • Countries
  • Provinces
  • Localities
  • Wards / Urban Zones
  • Local Area Names
  • Local Area Types
  • Time Zones
Manage Locations

Pricing & Units

  • Currencies
  • Pricing Units
  • Unit Categories
  • Measurement Units
  • Payment Methods
  • Budget Types
Manage Pricing Data

Service Reference Data

  • Vehicle Types
  • Accommodation Types
  • Venue Types
  • Religion / Custom Types
  • Urgency Levels
  • Contact Preferences
Manage Service Data

System Templates

  • Email Templates
  • SMS Templates
  • WhatsApp Templates
  • In-App Notification Templates
  • Message Templates
  • System Icons
Manage Templates

Content Administration

Blog & Editorial

Articles, categories, authors, publication and moderation.

Manage Editorial

Platform Pages

Public content pages and information records.

Manage Pages

Education & Academy

Courses, guides, learning content and provider education.

Manage Education

Help & FAQ

Help topics, FAQs, tutorials and user guidance.

Manage Help Content

Media Library

Administrative oversight of platform media records.

Manage Media

Community Content

Community groups, support content and participation records.

Manage Community

Platform Configuration & Control

High-privilege configuration functions.

Routing & Dashboards

Dashboard routes, landing destinations and routing keys.

Manage Routing

Workflows & Status Rules

Administrative view of workflow and state configuration.

Manage Workflows

Integrations

External services, APIs and integration configuration.

Manage Integrations

System Settings

Platform-wide administrative configuration.

System Settings

Platform Quality & Technical Issues

UI / Page Issues
7
Manage
Routing Issues
3
Manage
Technical Issues
5
Manage
Integration Issues
2
Manage

Audit Trail

Administrative and significant platform changes.
Full Audit Log
Willie Makumbe Willie Makumbe
Date Administrator Action Collection Record Outcome
23 Aug 2026 21:42 Updated status Listings Master Toyota Land Cruiser Hearse Approved
23 Aug 2026 20:18 Rudo Administrator Verification review Provider Verification Ubuntu Funeral Services Requested additional information
23 Aug 2026 18:35 Suspended account Users Account KCK-U-3321 Suspended pending investigation

Archived & Deleted Records

Review records removed from normal operational views.
Prefer restoration or archival controls before permanent deletion.
Funeral, verification, moderation, financial and audit-related records may need to be retained for operational, legal or accountability purposes.
Record Collection Archived Reason Actions
Old Equipment Listing Listings Master 19 Aug 2026 Provider closed listing
View Restore Permanently Delete

Reports & Platform Intelligence

Platform Reports
User Activity Reports
Provider Reports
Funeral Activity Reports
Marketplace Reports
Subscription Reports
Moderation Reports
Financial Reports
Audit Reports

Recent Platform Activity

New business provider registered
Peaceful Rest Funeral Services · Harare · 22:31
Funeral event created
Family organizer created a private funeral event · 22:16
Listing submitted for moderation
Mercedes-Benz Hearse · Bulawayo · 21:55
Provider verification completed
Ndlovu Memorial Services · Gweru · 21:38
Total users

5479321

Platform users
Pending verification

235

Review needed
Active bookings

124

Bookings
Revenue

9678543

Payments
Recent Activity
Dynamic DataGroup: latest user, provider, booking, and moderation activity.
View all
User Activity Time Status
[User Name] [Activity Description] [Time] Completed
[Provider Name] [Registered as service provider] [Time] Pending
[User Name] [Posted in forum] [Time] Needs review
Quick Stats
High-level breakdowns.
Hotels[Percent]%
General Accommodation[Percent]%
Rural Accommodation[Percent]%
Open Reports
Legal Documents
Privacy policy, terms, provider agreements, consent documents.
Manage
[Document Title]
Applies to: [User Group] · Version: [Version]
Published
[Document Title]
Applies to: [User Group] · Version: [Version]
Draft